Frequently Asked Questions

Kidly is a new generation reading platform offering kids fun and educational illustrated stories. Kidly stories are published under psychologist guidance by authors of children's literature and qualified educators. Kidly holds a Pedagogical Quality Certificate, awarded by the Education Alliance Finland. Kidly's gamified reading experience is specially designed to motivate children to read and aims to provide quality screen time. Reading reports and the parental control panel enable parents to make reading recommendations for their kids and monitor the content they have accessed.

All stories published in Kidly are rigorously reviewed by a large committee consisting of psychologists, editors, authors and content supervisors with experience in children's literature and education. Only stories approved by the committee are published in Kidly.

You can currently read stories on Kidly in English, Turkish, Portuguese and Spanish. Supported language options may differ for each story. Kidly's language options expand continuously.

Select the story you wish to read. The language options will appear under the "Start reading" button. Tap on a language to select it and then tap "Start reading". The story will load in the language you selected. The language options supported by each story will appear on the story cover. Different stories may support different language options.

You can download Kidly onto your phone or tablet from the App Store and Google Play Store.

For the effective management of device storage, you can download maximum 6 stories.

Enter the parent panel to change your e-mail address. Tap on "Settings", "E-mail settings" and "Change e-mail address" respectively. Enter your new e-mail address and tap "Save".

You can change the password for your account by tapping "Change password" on the parental control panel.

Kidly stories are created with great care for preschoolers, school-age kids and tweens. To offer its readers quality screen time, Kidly content is prepared under psychologist guidance.

You can read and listen to the stories you download onto the Kidly app on your phone or tablet when you do not have access to the internet. To download stories with read aloud, make sure you tap "read to me" before downloading. The download action is specific to reader profile and device used. Downloaded stories will appear on the "Downloads" screen of the device and profile used to complete the action. Downloaded stories are automatically deleted from your "Downloads" list after 30 days for the effective management of device storage.

Kidly is a global app. It is available to download from the App Store and Google Play Store in all countries where restrictions do not apply.

Kidly stories are written by a team of in-house expert content creators, authors from all over the world who have contributed to the corpus of children's literature, and qualified educators.

Readventures are Kidly's choice stories. In Readventure stories, readers give direction to story plot by the choices they make. Readventure stories which are fun and offer a gamified reading experience, aim to cultivate a reading habit in children from an early age, and help support their decision-making abilities.

You can make reading recommendations by adding stories to your child's reading list and view their reading history via the parental control panel. You can monitor your child's use of the Kidly app via weekly reading reports delivered to your registered email address.

Kidly rewards the love of reading with motivating badges. Badges are rewarded upon completing certain actions such as reading a story, reaching a reading goal, or exploring a category.

Characters are unlocked when you are rewarded certain Kidly badges. Unlocked characters can be used as profile pictures.

You can access your Kidly account from all your devices that support the app.

It is free to download the Kidly app and create an account. By starting your free trial, you can begin your unlimited trial for free. At the end of your free trial, you can upgrade to Kidly Premium should you wish.

Reading reports are sent to the e-mail address your Kidly account is registered with every week. Reading reports containing the number of stories read, badges rewarded, stories explored and the total reading time for the week are sent individually for each reader profile connected to your Kidly account.

Kidly Premium gives you unlimited access to Kidly content, allows you to create multiple profiles and read/listen to stories when you are offline. You can get more information on Kidly Premium by tapping the Premium button in the app.

You can purchase Kidly Premium from the App Store and Google Play Store. Your purchase is made through your store account and you do not need to share your credit card details with Kidly.

The payment for your purchase is made through the App Store or Google Play Store. Therefore your payment details are not shared with Kidly and cannot be changed by us. If you wish to change your payment method, you can do so by visiting your store account.

You can create 3 reader profiles on your Kidly account. This means 3 different readers can use the same Kidly account.

Turn notifications on to be notified when new stories are published on Kidly.

Should you cancel your Kidly Premium account, your downloaded stories will be deleted after 30 days.

Your Kidly account and related data is not deleted when you cancel your Kidly Premium account. Your account can only be deleted through the "Delete account" button inside the app.

Your parent password and account password are the same. Therefore to enter the parent panel, you must enter your year of birth.

The safety of user data is important for Kidly. For more information, you can read Kidly's privacy notice here.

Kidly does not link the data of non-adult reader profiles to users, nor does it share data with other organisations. The data of users under 18 is stored anonymously to improve the app experience.

You can send your innovative, creative and educational stories that carry Kidly values to content@gokidly.com. If you would like to illustrate for Kidly content, you can send a portfolio containing your previous work to content@gokidly.com. Our content team will do their best to get back to you as soon as possible.

For all other questions and suggestions you may have, please e-mail Kidly at contact@gokidly.com.